Support

Email us at support@kovaplus.app and we'll get back to you as quickly as we can. Include your device model and iOS version if your question is about playback.

My account won't connect. Double-check the server URL, username and password exactly as your IPTV provider gave them to you — including http:// or https:// and any port number. KOVA+ tests the connection before saving, so an error at that step means the credentials or server address are not being accepted by your provider.

A channel or movie won't play. Content availability and stream quality come from your provider. Try another item to confirm the app itself is working, then contact your provider if a specific stream fails.

How do I cancel Premium? Subscriptions are managed by Apple: Settings → your name → Subscriptions → KOVA+. You can also use Restore Purchases in the app's settings on a new device.

Does KOVA+ sell TV subscriptions? No. KOVA+ is a player only — it does not provide, host, or distribute any content, and we cannot recommend providers.

See the Privacy Policy and Terms of Service.