Terms of Use

The service

Lmiere is an iPhone app for learning spoken languages, with lessons, exercises, spaced review, progress tracking and side-by-side comparison of phrases across countries. Some features are free and some require a paid subscription, Lmiere Premium.

Who can use Lmiere

You must be at least 13 years old, or the minimum age to use online services without parental consent in your country, to use Lmiere. If you are under 18, you confirm that a parent or guardian has agreed to these terms, including any purchase.

Your progress and account

Your progress is stored on your iPhone. If you sign in with your email (optional), it is also backed up and synced to your other devices; without an account we keep no copy and cannot restore it if it is lost. You can delete your account in Settings › Account. Deleting the app deletes the progress on that iPhone. A Premium subscription is tied to your Apple ID, not to your progress, so it is not lost if you delete the app.

The free tier

Without a subscription you can use the whole first unit, one new lesson a day after that, and daily review. We may change what the free tier includes, but we will not take away content you have already completed.

Premium, trials and billing

• Plans. Lmiere Premium is offered as an auto-renewing yearly or monthly subscription. The price, in your local currency, is shown on the App Store before you confirm.
• Free trial. The yearly plan may include a free trial (currently 7 days). If you do not cancel at least 24 hours before the trial ends, it converts to a paid subscription and you are charged for the first year. Free trials are offered once per Apple ID.
• Payment. Payment is charged to your Apple ID account when you confirm the purchase, or at the end of the free trial.
• Renewal. Your subscription renews automatically for the same period at the then-current price unless you turn off auto-renew at least 24 hours before the end of the current period. Your Apple ID account is charged for renewal within the 24 hours before the period ends.
• Price changes. If the price of your subscription changes, Apple will notify you in advance and, where required, ask for your consent before the new price applies.
• Other devices. A subscription is linked to the Apple ID that bought it. Use “Restore purchase” in the app to unlock Premium on another device signed in with the same Apple ID.

Cancelling and refunds

You can cancel at any time in your iPhone’s Settings › your name › Subscriptions. When you cancel, Premium stays active until the end of the period you have paid for, and you are not charged again. Cancelling during a free trial ends the trial.

Purchases are processed by Apple, so refunds are handled by Apple under its policies. You can request one at reportaproblem.apple.com. Nothing in these terms limits the right of withdrawal or other rights you have under consumer law where you live.

About the language content

Spoken language varies from country to country, city to city and family to family. Our lessons teach common, natural usage and are reviewed for accuracy, but a word or spelling may differ from what you hear in a particular place. Lmiere is a learning aid. It is not a certified translation or interpretation service, and you should not rely on it where precision matters, such as for medical, legal or official matters.

Your licence

We give you a personal, non-exclusive, non-transferable, revocable licence to use Lmiere on Apple devices that you own or control, for your own non-commercial learning, as permitted by these terms and by the Usage Rules in Apple’s Media Services Terms and Conditions.

Acceptable use

You agree not to:

• copy, scrape, resell or redistribute lessons, audio, images or other content from Lmiere;
• reverse engineer, decompile or tamper with the app, except where the law expressly allows it;
• get around subscription checks or access content you have not paid for;
• interfere with or overload the services Lmiere relies on;
• use Lmiere in any way that breaks the law.

Intellectual property

Lmiere, its name, logo, design, lessons, audio, images and software belong to Altus Lumen Ltd or our licensors and are protected by intellectual property laws. These terms do not give you any rights in them other than the licence above. Your own progress data is yours.

Feedback

If you send us suggestions or corrections, for example on a word or spelling, we may use them to improve Lmiere without owing you anything. We are grateful for them.

Changes to Lmiere

We keep improving Lmiere and may add, change or remove features and content. If we remove a significant Premium feature during your paid period, you may contact us and we will work with you on a fair remedy, in addition to any refund available through Apple.

Ending these terms

You can stop using Lmiere at any time by deleting the app; remember to cancel any subscription in your iPhone’s Settings too. We may suspend or end your access if you seriously or repeatedly break these terms, after warning you where reasonable. If we stop offering Lmiere, we will give you reasonable notice and, for Premium time you have paid for but cannot use, a refund where Apple allows it or the law requires it.

Disclaimer

We work hard to keep Lmiere available, accurate and free of errors, but we provide it “as is” and “as available”. To the extent the law allows, we do not promise that it will be uninterrupted or error-free, or that it will meet every learning goal. This does not affect any statutory rights you have as a consumer, including the legal guarantee of conformity for digital content where it applies.

Liability

To the extent the law allows, Altus Lumen Ltd is not liable for indirect or consequential loss, such as loss of profit or opportunity. Our total liability to you for any claim relating to Lmiere is limited to the amount you paid for Lmiere Premium in the 12 months before the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Apple

If you downloaded Lmiere from the App Store, you and we agree that:

• these terms are between you and Altus Lumen Ltd only, not Apple, and Altus Lumen Ltd, not Apple, is solely responsible for Lmiere and its content;
• Apple has no obligation to provide any maintenance or support for Lmiere;
• if Lmiere fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any; to the maximum extent the law allows, Apple has no other warranty obligation with respect to Lmiere;
• Altus Lumen Ltd, not Apple, is responsible for addressing any claims by you or a third party relating to Lmiere, including product liability claims, claims that Lmiere fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws;
• Altus Lumen Ltd, not Apple, is responsible for the investigation, defence, settlement and discharge of any claim that Lmiere infringes a third party’s intellectual property rights;
• you confirm that you are not located in a country subject to a US government embargo or designated as a “terrorist supporting” country, and that you are not on any US government list of prohibited or restricted parties;
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

If you have questions, complaints or claims about Lmiere, contact us at support@lmiere.app.

Governing law

These terms are governed by the laws of the country in which Altus Lumen Ltd is established. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there. Before going to court, please contact us: most problems can be solved quickly by email. If you live in the European Union, you may also use your national consumer dispute resolution body.

Changes to these terms

We may update these terms, for example when Lmiere changes or the law requires it. We will change the date at the top and, for significant changes, tell you in the app before they apply. If you do not agree to the new terms, you can stop using Lmiere and cancel your subscription.

Contact

Altus Lumen Ltd

Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Company number: 17331447

Email: support@lmiere.app